Hoarder Cleanout Services in Old Lyme & East Lyme, CT | Just Dump It
Discreet & Judgment-Free      Family Owned Since 2008      Old Lyme & East Lyme, CT Discreet & Judgment-Free     Since 2008
Discreet, Patient, Judgment-Free

No Judgment. Just A Clear Plan.

Hoarder Cleanout Services In Old Lyme And East Lyme, CT. We Bring Patience, Discretion, And Our Own Dumpsters.

  • A Private Conversation Before Anything Moves
  • You Decide What Stays, Every Time
  • Company-Owned Dumpsters For Multi-Load Jobs
  • Licensed, Insured And Family Owned Since 2008

Start A Private Conversation

Tell us as much or as little as you want. No photos required, no judgment, no obligation.

Fast Reply No Obligation No Spam
Who We Help

You Do Not Have To Be The One Living There

A hoarding cleanout is usually arranged by someone responsible for the property rather than the person in it. We work with whoever can provide access, approve the scope, and confirm what stays.

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Homeowners
Adult Children & Relatives
Executors & Estates
Landlords
Property Managers
Real Estate Professionals
Care Coordinators & Social Workers
Conservators & Guardians
The Part Nobody Wants To Ask About

The Condition Of A Home Never Changes The Respect You Deserve

The first question is almost never about price. It is whether a crew of strangers is going to walk in and make somebody feel small. We do not work that way, and we never have.

Belongings hold memories, practical value, or meaning that is not obvious to anyone else. We listen first, confirm what has to stay, and move only according to the plan we agreed on together.

  • Discreet arrivalsUnmarked conversation, plain scheduling, and a crew that does not comment on what they see.
  • Nothing goes without approvalWe confirm the removal plan first and check back before touching anything we are unsure about.
  • Belongings get sorted, not dumpedUsable items are donated where organizations accept them, recyclables are separated, and the rest goes to the right disposal channel.
  • We work at a pace that fitsSome cleanouts are a few crowded rooms in a day, others run several loads across multiple visits.
  • Our own dumpsters, our own crewMulti-load projects stay organized because we are not waiting on anyone else's container.
Why Families Call Us

Sixteen Years Of Difficult Rooms

The discretion matters, but so does knowing the job will actually get finished.

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We Have Done This Before

Since 2008 on the shoreline, and hoarding cleanouts have been part of the work the whole time. Nothing in the house is going to surprise us.

Enough Capacity For The Job

Our own trucks and containers mean a multi-load project runs back to back instead of stalling between rentals.

A Quote That Holds

We walk the property first and price on the actual volume. If something unexpected turns up mid-job, we talk to you before it changes anything.

Licensed & Insured Crew

Owner, crew, and truck are licensed and insured. Floors and doorways get protected on the way out.

Local, And Staying Local

We live and work here, from beach cleanups to Project Oceanology. Reputation is the only thing keeping the phone ringing.

Our Services

Room By Room, Or The Whole Property

Every hoarding situation is different. These are the areas we are called into most.

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Living Areas & Bedrooms

Furniture, clothing, paper, packaging, and the accumulation that made the rooms hard to walk through.

Kitchens & Bathrooms

Expired food, containers, and packaging cleared out so the space can be cleaned and used normally again.

Basements, Attics & Garages

The rooms that filled first and got closed off. We work them at no extra charge, however tight the access.

Storage Units & Outbuildings

Overflow that moved off the property. Sheds, barns, and rented units cleared in the same project.

Yards & Exterior Accumulation

Vehicles, appliances, scrap, and materials that built up outside where the neighbors can see it.

Sorting, Donation & Disposal

Usable items routed to local organizations, recyclables separated, and everything else disposed of properly.

How It Works

Three Steps, At Your Pace

Sensitive cleanouts need a clear plan and a respectful pace. We confirm the decisions already made before any work begins.

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1

A Private Conversation

Tell us which areas need attention and what must stay. No photos required and no pressure. We only need enough to understand the scope.

2

Confirm The Removal Plan

We agree on what can be taken, who answers questions during the job, and how many loads it is likely to be. Then you get the estimate.

3

Complete The Cleanout

Our team removes the approved items carefully, keeps communication clear throughout, and leaves the space ready for whatever comes next.

Nothing Starts Until You Say So

The First Call Is Just A Conversation

No photos, no walkthrough of anything you are not ready to show, and no commitment at the end of it. Most people call to find out what is even possible before deciding anything.

Fully Confidential No Photos Required No Obligation
Customer Reviews

4.9 Stars Across 258 Google Reviews

A difficult cleanout puts a lot of pressure on whoever is responsible for it. Here is how it went for people in the same position.

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★★★★★

"Oh my goodness, where do I begin? From first contact to job completion there is nothing negative to say about Just Dump It. The house we needed cleaned out was a hoarders haven from top to bottom. Maybe not the worst, but plenty bad. Old mattresses that were stained, cigar boxes filled with 40 years of receipts for every bill ever paid. The floor was covered with garbage. Broken refrigerators (at least 3), old window air conditioners. Barrels of lead and brass. Did I mention hoarding? It didn't matter. The team of four came in and just "dug" right in. Literally. Using shovels, they quickly moved from room to room. They were courteous, had a great sense of humor, and made sure that anything that might have value - monetary or sentimental - was checked with us before tossing. They came across my father-in-law's old army dress uniform hat from WWII and asked if we wanted to keep it. And, my goodness, a number of times they brought folded up dollar bills and handed them to us. Did I say they were honest? It would have been so easy to just put the money in their pocket. Honestly, we would have never known. It didn't matter if it was only four dollars. It wasn't tossed or put in their pocket but brought to us. When the job was done, they cleaned up each room, sweeping it and cleaning it as much as possible with 80 years of dirt, dust and yes, I'll say it, filth. I cannot recommend Just Dump It more highly. Have not hired a company for this type of work before, but should the need arise, I will definitely use them again. Great job! You won't be sorry if you hire them for any job, big or small."

CW
Cori WVerified Google Review
★★★★★

"The whole team was great. A project that would have been a big headache for me to deal with myself was taken care of quickly and efficiently, and it is a huge relief to have it off my shoulders. We had to clean out a property that was occupied by a hoarder. We filled up multiple dumpsters and hauled away an abandoned vehicle that I had been trying for years to get off site. No one complained about having to deal with some pretty gross stuff. They were able to explain if any items would incur additional charges (tires, mattresses, freon). They were diligent in cleaning up inside and outside- it was a windy day and some stuff blew around on its way into the dumpster. The pricing was very fair and clear. They showed up when they said they would show up. They called when they were on their way. They did what they said they would do. If that seems like a "low bar" then you haven't worked around many contractors! Hopefully I don't encounter another hoarder situation anytime soon, but if I do, I'll be sure to give Tom and the crew a call!"

AM
Andrew MastronunzioVerified Google Review
★★★★★

"I was looking for someone to clear out under my deck, but I had read negative reviews about 1-800-GOTJUNK. I saw Just Dump It on Google, filled out the form and got a phone call the next morning. I made an appointment for the next morning. They were here a little early, looked at my stuff and asked if that was all I had. I showed them the basement back room and asked if they could empty that except for a very few items. They were here approximately 2 hours and cleared everything out. They even swept up my back room! Gary and John were both wonderful! Polite, personable and hard-working! I could not have asked for a better experience and would highly recommend them for any clean out jobs."

DO
DonnaVerified Google Review
★★★★★

"I rarely post reviews but my experience with Tom and Just Dump It was exceptional. We had a move across town with a large move of furniture plus lots we needed to dump/donate. Tom and his crew were on time, had great communication and did a great job wrapping/moving the furniture with care. They took great care with my Mom to make sure furniture, rugs etc were placed exactly how she wanted it. I would use them again for any future moves or clean outs!"

SK
Sharon KobeltVerified Google Review
★★★★★

"Amazing job! Ranch house with basement completely cleaned out and swept. Carpets removed. Everything done in 1 day. I can’t say enough how much Tom made us feel so comfortable with the job. He is also very honest and brought us back a box that had some family jewelry in it that we had overlooked. I highly recommend Just Dump It for estate and junk removal. Cost of job was very reasonable for the amount of work that was done."

DD
Debra DoyonVerified Google Review
★★★★★

"I called Just Dump It to clean out a garage last year figuring I'd rather call someone local than one of the national chains. My experience was so good it was a no brainer to call them to manage my same day move in/out cleaning at 2 different locations. Tom is easy to work with, works hard, does the job for a fair price and sweeps up after to leave the space ready to use. I highly recommend him!"

CM
Chris MeVerified Google Review
★★★★★

"Tom and his crew were wonderful! I inherited and needed to clean out a home and these guys were efficient, professional, friendly, and careful. They paid attention to what they were doing and when they came upon anything that might have sentimental value they ran it by me before removing. Great experience - I highly recommend this company."

AB
Ann Brainard-DouganVerified Google Review
★★★★★

"Wow! I had been so overwhelmed with… things! 80 years of thingssss. Both of you guys were great, on time, can do no problem, efficient, organized and broom swept- in 2 hrs. Thank you so much. Support small/local businesses folks, these are the people in our neighborhoods and I’m grateful."

KK
Kerry KincyVerified Google Review
Service Areas

Serving The Connecticut Shoreline

Locally owned in Old Lyme, working across three counties and the towns in between.

New London County

  • Old Lyme
  • East Lyme
  • Waterford
  • Groton
  • New London
  • Norwich
  • Montville
  • Ledyard
  • Preston
  • Stonington
  • North Stonington
  • Salem
  • Bozrah

Middlesex County

  • Old Saybrook
  • Essex
  • Deep River
  • Chester
  • Clinton
  • Westbrook
  • Killingworth
  • Haddam
  • East Haddam
  • East Hampton
  • Middletown
  • Portland

New Haven County

  • Madison
  • Guilford
  • Branford
  • North Branford

Don't see your town? We cover all of New London, Middlesex, and New Haven Counties.

Check My Area
Frequently Asked Questions

The Questions People Actually Ask

Sorting, pricing, who needs to be there, and what happens to the belongings.

Do I need to sort everything before the cleanout?
Not everything, but important belongings should be identified where possible. Before the appointment, set aside or clearly mark personal documents, jewelry and valuables, medications, family photographs, keepsakes, legal or financial records, and anything belonging to someone else. That protects what has to stay and removes the guesswork for our crew.
Does the homeowner need to be present?
Not always. A homeowner, relative, executor, or authorized representative can coordinate the cleanout as long as access, approval, and communication are established beforehand. We do need clear instructions about what must remain, and a designated contact reachable during the job in case an unexpected item needs a decision.
How much does a hoarder house cleanout cost?
There is no single flat rate. Pricing depends on total volume, the number of rooms or structures, stairs and property access, heavy or oversized items, disposal requirements, and how many loads are involved. A full-property cleanout is a different level of work than a few crowded rooms. We review the scope before removal begins so the estimate reflects the actual conditions.
What happens to belongings that are still usable?
Suitable items may be donated to local organizations when their condition and current acceptance rules allow, and recyclable materials are separated when practical. Not every item can be donated and acceptance is never guaranteed. Remaining materials go to the appropriate disposal channel based on type and condition.
Is there anything you can't take?
Yes. Hazardous materials, liquids, chemicals, flammables, propane tanks, car batteries, biohazards, pressurized containers, and asbestos need specialized handling and cannot go in a standard cleanout. Paints, cleaners, oils, and pesticides fall under household hazardous waste rules. Tell us what you have found and we will point you to the right disposal route.
How long does a cleanout like this take?
It depends on the volume and the access. Some cleanouts focus on a few crowded rooms and finish in a day. Others include living areas, basements, garages, attics, yards, and outbuildings, and run several loads across multiple visits. We give you a realistic picture during the walkthrough rather than a number that falls apart on day one.
Preparing The Property To Sell?

We Also Handle Full Property Cleanouts

If the goal is getting the house listed, rented, or turned over, that is the same crew and the same dumpsters. Estate cleanouts, foreclosure and eviction cleanouts, rental turnovers, and pre-listing clearing, finished broom swept.

See Property Cleanouts
Just Dump It crew clearing a full property in Old Lyme, CT
When The Rooms Are Usable Again

A Home Someone Can Actually Live In

Floors that are walkable. A kitchen that works. A bedroom that is a bedroom again. Whatever comes next for the family, whether that is staying, selling, or moving someone into care, it starts with the space being usable.